Chris Nackers

ConfigMgr / SCCM

A System Center Configuration Manager 2007 MDT Task Sequence fails with "An error occurred when loading the task sequence"

2010-12-09

From the archive (2010). Written for the tools of the time, so some details may be out of date.

Here’s another KB we published this morning.  This one talks about an issue where creating an MDT based task sequence fails with An error occurred when loading the task sequence and logs a 0x80041002 error in TaskSequenceProvider.log:

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Symptoms

After clicking the Finish button when attempting to create an Microsoft Deployment Toolkit (MDT) task sequence, the task sequence may fail to create with the following error:

An error occurred when loading the task sequence

The TaskSequenceProvider.log may also show errors similar to the following:

Failed to load class properties and qualifiers for class BDD_UsePackage in task sequence. 0x80041002 (2147749890) TaskSequenceProvider 11/18/2010 8:28:12 AM 1204 (0x04B4)
Failed to load node Use Toolkit Package from XML into WMI 0x80041002 (2147749890) TaskSequenceProvider 11/18/2010 8:28:12 AM 1204 (0x04B4)
Failed to load children steps for node “Execute Task Sequence” from XML 0x80041002 (2147749890) TaskSequenceProvider 11/18/2010 8:28:12 AM 1204 (0x04B4)
Failed to load children steps for node "" from XML 0x80041002 (2147749890) TaskSequenceProvider 11/18/2010 8:28:12 AM 1204 (0x04B4)
Failed to load XML for the task sequence into WMI 0x80041002 (2147749890) TaskSequenceProvider 11/18/2010 8:28:12 AM 1204 (0x04B4)

Cause

This error can occur if the MDT WMI classes are not properly registered.

Resolution

To resolve this issue follow the steps below:

  1. Close all of your remote and local SCCM admin console sessions.

  2. Log on to your Configuration Manager server and select Start -> All Programs -> Microsoft Deployment Toolkit -> Configure ConfigMgr Integration.

  3. In the Configure ConfigMgr Integration wizard, select “Remove the ConfigMgr custom action definitions” and then click next to remove all the definitions.

  4. Re-run Configure ConfigMgr Integration again, and select “Install the ConfigMgr extensions”

Once you do this try creating the Task Sequence again.  It should now complete successfully.

More Information

This error occurs because the BDD_* WMI classes have not been correctly registered under the \root\SMS\site_ namespace in WMI.

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For the latest version of this article see the link below:

KB2468097 - A System Center Configuration Manager 2007 MDT Task Sequence fails with “An error occurred when loading the task sequence”